Hear crucial case studies from:

Harnessing the Power of the Internet for Customer Acquisition and Competitive Advantage

Why are we holding E-Retailing 2010?

The economic environment, as well as the continued growth in broadband, has meant that the Internet has become an important and cost-effective resource for driving revenue. There is no doubt that there is a golden opportunity to build your web presence.

IQPC is proud to launch 2010’s E-Retailing, the premier forum to help you in capitalising on the trends ahead.

This dedicated forum is focused on making the most of your online presence as one of today’s most important customer acquisition channels. You will hear practical case studies direct from the true innovators of the online community, and take valuable tips from leading Australian and international retailers.

You cannot afford to lose your market share to more savvy international and local competitors - prepare yourself for the future of internet and multi-channel retailing in Australia. At E-Retailing 2010, cut through the online noise to reach and expand your customer base.

Take away key strategies for:

  • Building an online presence
  • Expanding on and improving your website offering
  • Boosting customer satisfaction and loyalty through customer experience improvement

Keep up to date with the future direction of online retailing in Australia. Key topics from the agenda include:

  • Planning and implementing effective website design to increase traffic and conversion
  • Ensuring your search engine marketing, internal search and SEO are at their best
  • Effectively moving customers through the online research and shopping process through onsite personalisation strategies
  • Social marketing: identifying and building advocacy and communities around your brand
  • Delivering personalised and relevant email marketing for improved response
  • Managing, measuring and optimising multi-channel strategies and tactics
  • Boosting loyalty and repurchase through customer experience improvement

What will you take out of this event?

Take away actionable tips from our case studies and interactive discussion panels and ensure you leave E-Retailing 2010 with the confidence to invest online.

E-Retailing 2010 is being developed for Directors, General Managers, Managers and Heads of:

  • Online Marketing
  • E-Commerce
  • Digital Marketing
  • Multi-Channel Management

Miss this meeting of like-minds and you will miss key insights delivered by Australian and international online retailers who are developing innovative online strategies and achieving sales returns and higher customer acquisition levels.

Spotlight Partners: Exhibitor:
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Networking Partner: Supported By:
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Media Partner:
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